We understand staff members and responsibilities change. With the school holidays approaching, we want to take the opportunity to remind schools that our team are always available to help with training your staff – whether they need a refresher or are new to your school. Of course, there are no additional charges for this support, as all training and support are included in your license fee.
We have our usual weekly live webinar training sessions available to all School Stream customers across the globe. These are held every Tuesday at 11am (Sydney AEST) and Thursday 2pm (Sydney AEST). These run every week of the year, except for two weeks over the Christmas break. Email firstname.lastname@example.org to book.
Feedback from schools tells us that the support and training is a valuable part of the School Stream experience. Here is what some of the Principals and Educators have had to say:
‘Dealing with Brad Carter at School Stream was great. The app is not time consuming to learn and the training is very good. If I have a question, the response time is so fast.’
‘What I love even more is that I can always ring a telephone number for support and I get someone straight away. The help and assistance is first rate. I’ve never been put on hold and the support staff know what they are talking about.’
You can read more testimonials from other schools using School Stream here.
Our Customer Success team are also here to answer any questions and help your school get the most out of School Stream. Our office hours are Monday – Friday 8.30am – 4.30pm (Sydney AEST). We can be contacted via 1300 721 270 (AU), 04 889 4144 (NZ) or via the online form on our Contact page.
We look forward to hearing from you. Have a fantastic break over the long weekend!